Get back to the call you missed.
Put missed calls, website requests and DMs in one queue, with someone responsible for replying.
Missed callRequestAssigned
Workflow automation & business systems
Every inquiry.
A clear
next action.
Missed calls after 5pm. Leads stuck in Instagram DMs. Quotes waiting on a reply. We connect the tools and follow-up that bring those customers back into the conversation.
GBBuilt with Gurnoor Bassi.
Serving the Fraser Valley. From first call to launch.
Serving the Fraser Valley. From first call to launch.
Keep the request.
The inquiry and its source arrive together.
Example inquiry · Five steps01 / 05
01The gap
Leads die in the gap
between tools.
A customer messages on Instagram. Their number lands in a spreadsheet. You mean to call after the job—but by morning, someone else has replied.
Keep the request, the person replying and the follow-up in one place.
Inbox
Spreadsheet
Texts
Missed calls
The request.
The reply.
The follow-up.
GBAssigned to GurnoorReview the inquiry02What we build
Less chasing.
More getting back to people.
Start with the call, quote or update
your team keeps missing.
Build from there.
Follow up before the quote goes cold.
Keep unanswered quotes visible and remind the right person when a customer needs a reply.
Quote sentReminderReply
Stop entering the same details twice.
Connect your forms, spreadsheets and CRM so a customer update reaches the places that need it.
FormCRMTeam
See who needs a reply today.
Give your team a view of open requests, overdue replies and jobs waiting on a decision.
RequestsDue todayDone
Make “Send” the start of something.
Connect your website to the people answering questions, arranging visits and bringing in the work.
WebsiteInquiryReply
03See it run
Try the request
you get every day.
A test drive. A price question. A booking.
Watch your example reach the right person.
01 / INTAKEYOUR TURN
Put one request
through the system.
Try a made-up request. Watch the context, owner and next action stay together.
Local simulation. Use fictional details. Nothing is sent or saved.
Next step
Sound offAssignment ping · optional
02 / DISPATCH REGISTERSimulation
WAITING FOR AN INQUIRY
Your inquiry will appear here.
- Capture—
Waiting for the previous step
- Tag the request—
Waiting for the previous step
- Assign an owner—
An owner will take responsibility
- Follow up—
Waiting for the previous step
- Close the loop—
Waiting for the previous step
ONE WORKFLOW. END TO END.
No request left between tools.
Run the example, or use Next step to move through it at your own pace.
Simulated clock advances from capture to response. Playback is sped up; no messages are sent.
The interactive example loads as you approach it.
Discuss your workflow04Selected work
Two businesses.
Two websites built.
604 Sell Cars
An inventory-first website that helps shoppers find a vehicle and sellers understand how to list one.
The briefA shopper wants to compare cars. A private seller wants to know what happens before sharing their details. Each needs a clear route from the first page.The buildDesigned and built the marketplace home page, searchable inventory, vehicle pages and a separate private-seller entry point.DeliveredA published automotive website with distinct paths for browsing, asking about a vehicle and starting a seller submission.
See the website project 
Whalley Daycare
A parent-facing website with clear program information, location details and a direct way to ask about availability.
The briefBefore arranging a visit, parents need to understand the setting, find care for their child’s age and know where to go.The buildDesigned and built a warm, information-led website with dedicated programs, locations, team and contact pages.DeliveredA delivered daycare website that brings the information parents need into a clear, connected set of pages.
See the website project 05A defined way forward
One problem.
A scope you can agree to.
Understand the work. Agree the build.
Test it together.
01
Map
Trace what happens today: the trigger, tools, people and points where work stops.
- Current workflow map
- Defined starting point
02
Build
Agree the boundaries and success checks. Build the connections inside that scope.
- Bounded build
- Testable workflow
03
Hand over
Test the workflow together. Make ownership and the next steps clear.
- Tested workflow
- Operating notes
Deliverables, price, timing and success checks. Agreed before the build starts.
06Founder-led, start to finish
You work with
me directly.
I’m Gurnoor Bassi, founder of AG Digitalz. I build websites and business systems for service businesses. You speak to the person doing the work, from the first conversation to launch.
Show me the missed call, the slow reply or the spreadsheet you keep updating. We’ll work out what’s worth fixing first and agree what I’ll build.
Gurnoor BassiMeet the person behind the workThe first engagement
Fix one thing
that keeps costing you time.
Quoted after a short
discovery call.
discovery call.
You get a defined scope, a fixed project price and an agreed schedule before deciding to go ahead.
Tell me what’s getting missed07Before we begin
A few useful
answers.
Which tools can you work with?
We start with the tools you already use. During discovery, we check how they can connect, what access is needed and where a manual step still makes sense. The proposal names the integrations included in the build.
How long does a first workflow take?
The timeline depends on the workflow, the integrations and the access available. We agree the schedule once the scope is clear, before the build begins.
Who owns the finished system?
Ownership and access are covered in the proposal, including the accounts, custom work and any third-party licences involved. We make those terms clear before you agree to the build.
What happens after handover?
We test the workflow and hand over the operating notes. Any ongoing support or further changes are defined separately in the engagement terms.
What if we do not know what we need?
Start with the point where work gets stuck. You do not need a technical brief. We map what happens today and identify one workflow to start with.
What does an engagement cost?
The price depends on the agreed scope. Your proposal sets out the deliverables, price, timing and success checks before you commit.
NextStart with one problem
What keeps
getting missed?
Let’s fix that.
The unanswered DM. The quote nobody followed up. The same details copied three times. Tell me what’s happening.